Contact
Email is the way to reach us, for everything — orders, returns, faults, questions before buying, and data protection requests.
support@regipayconsulting.co.uk
We aim to reply within [RESPONSE TIME — e.g. ONE WORKING DAY]. We are a small operation, so there is no phone line — email means your question reaches the person who can actually answer it, with a written record for both of us.
What to include
- Your order number, if you have one
- The email address you used to order, if it differs from the one you're writing from
- For a fault or damage, a photograph — it often saves a return entirely
Quicker routes for common things
- Returning something
- Read Returns & Refunds first, then email us for an RMA reference and the return address. Please don't post anything back before you have that reference.
- An order that has passed its delivery window
- Email us with the order number and we will chase the supplier — see Shipping.
- Deleting your data
- Use the request link in our Privacy Policy, which pre-fills the details we need.
Document status
Draft version, last edited [DATE]. Requires legal review before publication.